For legal teams, choosing the AI tool is the easy part
A year ago legal teams mostly argued about which platform to buy and how many hours it would save. Now the questions are different: how the outputs get checked, how to keep sensitive data from leaking, how to tell it is actually helping, and above all who answers for it once the trial ends and people use it every day. Author Stephanie Corey writes that picking a vendor was the easier part. The rest comes after, and there is nothing new about it: running the change and setting the rules, not the software. And that, she says, is what legal operations already does, because it handles the same thing in every larger rollout where legal, IT, security, procurement and the business meet.
It is an opinion, though, not numbers, and the author runs a consultancy for exactly this work. The claim that legal ops is uniquely suited to the AI era is therefore also an ad for what she sells. Something still holds: whoever rolls out AI in a legal team runs into who watches it and who owns it sooner than into which tool to pick.