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Regulation (EU) 2024/1689 (AI Act)

Article 85 · Right to lodge a complaint with a market surveillance authority

Applies from 2 August 2026

Text

Without prejudice to other administrative or judicial remedies, any natural or legal person having grounds to consider that there has been an infringement of the provisions of this Regulation may submit complaints to the relevant market surveillance authority.

In accordance with Regulation (EU) 2019/1020, such complaints shall be taken into account for the purpose of conducting market surveillance activities, and shall be handled in line with the dedicated procedures established therefor by the market surveillance authorities.

Text: consolidated version as of 27 July 2026 (CELEX 02024R1689-20260727), incorporating Regulation (EU) 2026/1744. The Publications Office issues consolidated texts as a documentation tool; only the text in the Official Journal is authentic.

Text before the amendment (OJ L, 2024/1689, 12 July 2024)

Application

  • General date of application (Article 113, second paragraph).

Commentary

Anyone may lodge a complaint with the market surveillance authority, without prejudice to other remedies.

Sources for this provision

Related recitals: 155, 156, 157, 158, 159, 160, 161, 162, 163, 164, 170, 171, 172

All AI Act sources →

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